Items Built To Order:
We strive to ship your order the same day or the next day for in stock items. Many orders are custom requiring them to be built to order. This takes additional time for proper quality control and processing. You will receive confirmation when your order ships.
Our Shipping Method:
We normally ship using the US Postal Service
using ground/Standard Post for boards and large items. Shipping times can range from 2-8 days depending on your location in the continental US. Smaller items normally ship US Postal Service flat rate Priority mail with shipping times of 2-3 days. All items will have a tracking number and delivery confirmation.
Insured Shipping With Signature Required:
We ship all orders insured for the value of your order in case of loss or damage during shipping. You will have to sign for your order. The postal service will not leave your order on the doorstep.
If using an international credit card: please call us first for address verification.
Yes, we use US Postal Service International Priority Please note some countries have size restrictions and we are unable to ship large items to you using this economical method compared to Global Express. You will be responsible for import tax if applicable to your country. Please click here for the International Shipping Chart.
Heavy Duty Boxes For Safe Transport:
Our cardboard boxes are custom made for Si Boards. We use a 275# pound burst test rated box with a double flap fold securely taped on all seams. Your board will not fall through the bottom. Quality shipping boxes are a must for these large and heavy orders.
Reusable And Recyclable Packing Materials:
We use a recycled box paper for packing and cardboard supports where needed. We pack the boards in tightly so they do not shift during transit. We do not use styrofoam, plastic air bags or packing peanuts.
Large Box Sizes:
Si Boards arrive in a tall box that stands on end. Large and heavy boxes can be slightly awkward to pick up. The following boxes sizes are used:
- 29" x 16" x 8" for Turbo boards
- 38" x 19" x 7" for Freestyle boards
- 48" x 19.5" x 9.5" for Powder, Surf, Commando and Ultimate Fitness boards