Adding additional Balance Boards, Balls, Rope Balls etc may over calculate shipping to oversize and overweight. We will refund any shipping overage automatically calculated by the website.
Signature Required- USPS and UPS:
We value your time invested in purchasing your Si Boards products and feel this added security helps protect your order from theft, damage or loss and the hassle of having to contact us for claims and waiting longer for your items. All products are shipped from California and often in very large and heavy boxes. This may require special handling and inadvertent delays. We do our best to ship quickly however, we cannot control unforeseen shipping delays once in route. Please contact us if you require special shipping due to signature or timing.
Items Built To Order, Stock Status, Processing and Shipping Times:
We treat all customers equally with the same fair price and personal attention. We process all orders in the order they are received. Priority mail option is the speed of shipping once it leaves us and does not prioritize your order ahead of previous customers. Items are built to order and we need additional time for proper quality control.
Thank you for your support and enthusiasm. Since 2007, you helped me build my dreams into reality and bring my product line to life. We always prioritize customer service, quality manufacturing and customization. This takes considerable time and focus while shipping orders quickly. At this time, I am transitioning Si Boards to a "made to order" focus with reduced work hours for better work-life balance and health. Most orders will take longer to build and ship. Your patience and understanding is appreciated. Sincerely, Elysia
